Frequently Asked Questions

Products that display the Ready to Ship Badges will be shipped the day after the order is received.

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Products that need to be made fresh to order will ship within 1 week, up to 2 weeks, depending upon the formula. Please feel free to call or e mail us if you need to know more specific information about your order’s progress.

You will receive an e mail with a tracking number once your order ships.

Please keep in mind that choosing expedited shipping will not speed up production if your item needs to be made.

No, never! Our body care products were created specifically to avoid harsh chemicals, artificial ingredients and fragrances. As a small company the cost of being declared “organic” is quite high but we strive to maintain organic, all natural products that nourish the skin.

We never test our products on animals, except Hush Puppy Dog Calming Formula, it’s made for dogs, therefore tested on dogs.

All Lotions & Potions products are carefully handcrafted in Charlotte, NC. We have a small lab where we whip up fresh batches of products every week.

We consider Lotions & Potions products to be Luxury, Handcrafted, Artisan products.

Because of the fresh nature of our products, it is best to use them as you buy them. All soaps, body butter cremes and lotions have a shelf life up to 1 year.

Products that contain a high amount of oil like sugar scrubs, salt scrubs and facial exfoliator need to be used within 3 months of purchasing due to the fact that oils do go rancid. These products are made to order so you can enjoy them until they are used up without worry. Our packaging typically lasts about 1-2 months before the products is used up.

Just don’t buy them, stash them in a drawer or cabinet for any time. The products are meant to be used and enjoyed right away.

Besides, you can always buy more!

Being a chef is only one aspect of who Pamela is. She is a strong believer is living as naturally as possible which is reflected in the foods she eats and the lifestyle she leads.

Pamela teaches culinary school in Charlotte, NC, is the author of Healthy & Hydrated – The Key to Vibrant Living which made it to #1 best seller during the launch of the book in the summer 2016.

Pamela is a life long learner and studies nutrition, herbalism, aromatherapy and herbal medicines. She is a recipe tester for Rosalee de la Foret books and course on herbalism. Pamela also stays very far away from any MLM aromatherapy companies.

There’s more to Pamela than just cooking! She is always up to something and loves to share what she learns with who ever want to learn.

Chef Pamela does Charlotte Cooks for WTVI, PBS Charlotte which can be viewed on WTVI, PBS Charlotte, Channel 17 (CPCC Channel) and on You Tube.

Pamela has been doing Charlotte Cooks for 10 years and it is quite entertaining to watch the difference in hairstyles over the years. You will find shows on just about everything from eggs to crown roasts. You will see the cooking styles go from using lots of butter to more healthy cooking over the years.

Chef Pamela has a solid fan base throughout the Charlotte PBS viewing area.

Contact our office via e mail: info@chefpamela.com with a brief description of your event, venue and date. Pamela’s schedule fills up typically 4 months in advance.

Please visit the Speaking and Workshops section of our website for complete information.

Chef Pamela lives in Charlotte, NC with her husband and son. She frequently gives talks to the faculty and staff at Central Piedmont Community College on Health & Hydration and at other venues throughout the south.

Chef Pamela often schedules workshops and hands on classes to teach people about how to improve their diets, health and hydration.

You can buy a copy of Chef Pamela’s book here: http://bit.ly/healthyandhydrated

We happily give frequent discount codes to our e mail subscribers. Get notified of secret sales exclusively available to our subscribers by signing up here.

You will get a 20% off discount code for Lotions & Potions just for signing up!

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